three concepts every dog owner should know: desensitisation

So last time, we were looking at habituation: that ‘getting used to’ factor that helps animals and humans cope with the overwhelming number of external stimuli that assault us every day.

The more canny among you may have noticed that I included things that were inherently aversive or unpleasant, such as wearing contact lenses or getting used to loud noises. Habituation happens, as we notice so often in the allegory of frogs staying in water that gets increasingly hot until they are boiled, where that gradual creep of unpleasant sensation is not even noticed. We might get used to traffic smog or air traffic or traffic noise just as much as we might get used to birdsong and clean grass smells.

Technically, getting used to unpleasant stimuli has another name: desensitisation. This technique, sometimes known in human terms as exposure therapy, is with things that we are sensitive to, that we’ve already had a reaction to and either find very pleasant or very unpleasant. I sometimes hear desensitisation bandied about as if it’s habituation. It’s not. I’m a linguist. I revel in clean definitions and those loose applications of meaning make me itch.

Habituation, then, is getting used to neutral stuff. Not actually like my contact lenses, which were uncomfortable to start with, or like bird scarers. You see, even I don’t stick to those clean definitions. It’s hard. But habituation just happens with fairly innocuous stuff.

Desensitisation, on the other hand, is literally that: removing the sensation, making something non-salient or non-important.

Desensitisation is a careful, gradual, planned, systematic exposure to events.

Let me delineate those adjectives.

Careful.

Gradual.

Planned.

Systematic.

Desensitisation shouldn’t be an impromptu, “Oops, got ourselves surrounded by a Venetian Carnival!” if your dog is working on desensitising to people.

It moves from very low levels of exposure, either at distance or shortened duration (or both) until the dog is ready to cope with more.

Let me outline those bits too.

Very low levels of exposure: that means without provoking a fear or aggression or excitement response in your dog. They should notice the scary or exciting thing, but they should not be pulling on the lead or barking.

If they are, you’re too close.

And the other part of that statement is until the dog is ready to cope with more. Notice there that it’s the dog who chooses. Not you. The dog says they’re ready to move on. You can of course test this with things like engage-disengage games or look-dismiss games. I did it this morning. I saw Heston noticed shadows moving in the trees. I’d noticed them before. You know, hairless biped with dominant visual senses. But I saw him notice. We moved forward and the shadows moved and he looked again. Both times, he looked away and carried on sniffing or doing other stuff. He looked, he registered and he dismissed it as not that salient.

That’s the vital bit.

I do it with Flika too. She needs a bit more encouragement around cows and she’s not as able to cope with them as Heston is, so if I were asking myself “how much exposure do they need?” Heston could have moved closer, but Flika may have found it hard to work just where we were. It depends on the dog. Only your dog decides if they can’t cope at 100m or at 10m. And that depends on the subject. Knowing your dog is vital if you’re going to do the essential bit of desensitisation, which is planning it.

So one example for Heston when he was but a babe with his barking at cows, we went and did some work around 800m away from the cows. Gradually and systematically, we got closer and closer over repeated sessions, with repeated exposure until we were right alongside a number of frisky cows and they did not elicit a fear response. It was gradual. It was at his pace. It was boring.

In desensitisation, an emotional response should never be triggered. That’s the golden standard – the goal. Does it always go like that? No…. this is real life. But that’s the aim, for sure. You aren’t just putting the dog into a reactive state and letting them work themselves out of it; I wasn’t just standing there with Heston barking at the cows until he stopped. You should never see that emotional response. In order to do this, you need a very good understanding of your individual dog’s body language. Part of the problem with desensitisation is that many people understand the principles but they’re exposing their dog to far too much of the stuff They’re too close, or for too long. Most people totally get exposure therapy and have been doing it – just not at the dog’s pace and not in small enough doses at first.

Desensitisation should go at the dog’s pace. That too can be frustrating for clients. Yes, you may have to start work at 800m away. I’ve seen – and this embarrasses me about our profession – so-called professionals trying this at 2m from the scary or exciting stuff. The tendency to use punishers in these cases to suppress emotional responses is huge. We just want the dog to get over it and get used to it. It seems unfathomable that we might have to do this for a month or so and do a little practice every day or so until they’ve got it. We’ve got to put our own frustration aside and realise that suppressing behaviour is not the goal.

The most vital thing about desensitisation is that the dog is relaxed. You are pairing a state of relaxation up with a conditioned trigger. That’s to say, the dog has learned that the cars, cuckoo clocks, cyclists, wheelie bins and so on are scary, and you’re working at a level where the dog is relaxed. You’re then going to do hundreds of exposures to the triggers, gradually and systematically lowering one stimulus gradient or another. That’s all. You are probably not using food. You are definitely not reinforcing anything. Pairing relaxation up with small doses of the trigger is all you are doing – on a carefully controlled programme. You’re not just winging it and hoping for the best. You don’t need a clicker or a marker word or anything like ‘rewards’. You don’t need to speak. You’re just being – relaxed being – around the stuff.

Why don’t I just stick a choke chain on or a prong or a shock collar, or tell my dog to pack it in? Why don’t I just say, “No! No!” and tell them off?

Because even if it worked, punishment simply suppresses behaviour.

That means that if it’s something really important, it’ll just pop back out when I’m not there to punish or ‘correct’ it. Dogs are smart like that. No human, no punishment. And you can use a shock collar to try and overcome that, but you better hope that the collar never fails, which they do. You also have to know that if I’m faced with two competing consequences, I’m going to choose the fun one, hands down. You better hope your punishment is bad enough and strong enough to put the fear of God in me to suppress that behaviour permanently. If it’s something I’m afraid of and behaving aggressively to or fearfully around, punishers just contribute to the awfulness of the experience. This is where punishment fails. I know so very many dogs with predatory urges whose owners have been recommended shock collars only to find that if the dog gets out of range or escapes, they end up doing exactly what they wanted to all along. The behaviour was just waiting for the moment to get the chance. I’ve had a number of clients who arrive with dogs who’ve killed cats or other dogs, poultry, wildlife or even farm animals and they’ve all tried punishers in the past. Punishment and ‘interruptors’ don’t remove the urge; they just suppress the behaviour.

Another reason punishment (even things like saying “no!”) is not effective is because desensitisation is a process that isn’t about consequences. Punishment is all about consequences. It doesn’t deal with the relationship between the scary or fun thing and the behaviour that follows. If you want to consciously uncouple those behaviours, to steal a phrase from Ms. Paltrow, then you need Pavlovian extinction, not Skinnerian punishers. Punishment has no effect on emotional reactions other than suppressing the outward expression of those emotions. If you tell me off every time I make a run towards a patisserie, then you might suppress the outward expression of my longing and love, but I still feel it. If you tell me off every time I shriek when a spider crawls on me, I might stop shrieking, but it won’t stop being unpleasant. Punishment just leads us to suppress behaviour and think the situation is dealt with. It isn’t. It may, if you get out of the habit long enough, become extinct behaviour if you use punishers, but there’s no guarantee. Plus, we habituate to punishers, so you have to use stronger and stronger ones. You know my feelings on punishers already – from water sprays to citronella collars right up to the heavy artillery – so I won’t labour the point. I’m just not happy living with the uncertainty over whether a behaviour is suppressed or extinct. Those are two very big differences behind the absence of a behaviour. Suppressed behaviours are way more likely to emerge once the punishment stops. I can’t live with that doubt.

Using desensitisation properly and effectively means the dog isn’t practising the behaviour and that connection is phased out. It’s slow but miles more effective. For instance, should Heston get out and go wandering, I’m mostly sure – as sure as I can be – that he could go past or even through a field of sheep or cows without a problem. Lidy? Not a chance. Guess which one came with a history of punishers? It’s not a trust exercise and I always keep my dogs on leads around things they might chase or have chased in the past even if they don’t seem to want to now and if they’re very fearful, I’m going to be doing a lot of desensitisation gradually, systematically, carefully and with full planning so that they won’t feel the need to be aggressive or run away.

It can be really tempting to want to skip gradual and planned desensitisation that works at the dog’s pace. I mean it 100% works but it is not a magic pill. Desensitisation is not a quick fix. It can’t be achieved in a day. The main problem when it’s not working is that you’re too close, going too long or your dog wasn’t calm enough in the first place.

All you’re doing is scaling up exposures little by little, day by day, time by time, until your dog has had loads and loads of exposure without reacting. I try and plan in at least 50 of those opportunities. 50 exposures is not a lot really.

Desensitisation is perfect for chasing behaviours around cows, cars, cats, sheep, horses, cyclists, joggers and so on. It’s not perfect if your dog cannot disengage at any distance. I have one of those. We do other things alongside it, one of which you’ll read about in the next post, but if your dog can look away and dismiss the thing from 500m or so, then that may be all you need. Some dogs, once they get it, they get it. That does happen. Flika’s had 14 years of practice before she arrived and she now copes with most cars and knows what we do instead. She can cope with cows too, which is something I never believed would happen.

Your setups to do this are crucial. When using desensitisation with dogs who react to other dogs, we do 5 minute blasts at long distance where the dogs are only in sight for a second, maximum and then a 30 or 40 second break. Brief exposure, long distances, short durations. Those build up to long exposure, short distances and long durations. Eventually, you should reach a point where the stuff you notice just are part of the furniture like I did this morning when walking within a metre of a cow field and a cow stuck her head through.

A word of caution: ALL behaviour can be ‘spontaneously recovered’ meaning it can re-emerge when you thought it was long since dead. This is as true of behaviours trained without punishment as it is with it. You need to keep up exposure from time to time and make sure you do it in a careful and planned way to gauge reactions otherwise one day, that chasing or fearful or aggressive behaviour may pop right out again. That’s fine. You’re not starting from scratch. You’ve done this before and you’ve got this. Don’t change methods and think you’ll try something new. What you desensitised before you can do again in the same way.

Exposure therapy – or desensitisation for humans – is the single most effective way to overcome fears and phobias. There’s zero reason it shouldn’t be the most effective way with animals too. It’s also used with PTSD in virtual reality scenarios and with obsessive-compulsive disorders. It’s highly effective when it’s handled properly.

And just a note before we move on to counterconditioning in the next post… these two things are not the same although they are often paired up. Classic exposure therapy is simply that: exposure. If you’re using food or reinforcers, clicks or marker words, that’s great, and you may be desensitising as well, but desensitisation in itself is not about food or alternative reinforcement. It’s just about normalising stuff that your dog was sensitive to before.

You can see why this is such an effective tool for pet guardians to know: once you have this in the bag and you know how to do it (key: it’s gradual!) then you’ve got your own tool to work with your own problems as and when they emerge.

Three concepts every dog guardian should know: habituation

I found a picture of my dog Heston this morning from his puppyhood eight years ago. When I got him, I had no idea what I was doing and it’s only thanks, first to YouTube and then to my own learning journey that I now know what I really needed.

I mean, I taught him tricks and he learned good manners. We managed chewing and teething. Somehow or other, we forged a solid bond. I did lots less well on teaching him life skills though. It’s probably why I think the three concepts I’m about to take you through are the most essential things a dog guardian should know. When you have these three tools in your bag, LOTS of other problems, from barking and chasing to pulling on the lead just evaporate. It especially helps you with the Big Two: fearfulness and aggression.

Take this morning. It was a DEFCON 1 kind of a morning. All the scary stuff that could happen did happen. All the exciting stuff that could happen did happen. We had packs of joggers, packs of (very noisy!) cyclists, a cow stick her head through a fence, a dog growling, barking and going mental behind a very flimsy gate iron fretwork gate, a hare dart out, two deer, several cats, some speedy cars and a man appear with a wheelbarrow and a hoe.

Oh, and then a bird scarer went off right next to us. I don’t know if you have these in your part of the world, but they are basically a big noisy gas-powered cannon that is louder than any gunfire I’ve ever encountered and we often walk near an army base, we live down the road from a rifle range and people hunt only metres from my garden.

Six years ago, this would have been a nightmare. I’d have got home and railed about the inconsiderate universe. As it is, Heston and I got through without going past DEFCON 5.

There are three fundamental skills that will help you cope at a DEFCON 5 level. These three life skills are the absolute foundation of coping with life. Whilst we may teach tricks and house manners, house training and food manners, if you understand the following three concepts, you are set for life. Those are habituation, which I’m going to discuss today, desensitisation, which will be the next post, and counterconditioning which will be the final one. I’m also going to write about flooding – when these go wrong.

Habituation then. Habituation is one of the simplest forms of learning. This one might rightly be called “getting used to” the environment.

Each second, we’re assaulted by hundreds of different sensory stimuli. It’s only when I stop and listen that I become aware of the bird noise outside, the gentle hum of the laptop, the fact that it is 9.53 and I have a lesson to teach, the taste of coffee that lingers in my mouth, the Skype icon that shows I have two messages, the small fly hovering about above my camera, the inordinate amount of wires on my table, the fact my glasses need cleaning… that’s just the beginning of the list!

It’s only when I stop and focus that I see and hear and smell and feel all the things that I have habituated to – the slight pain in my side from too much gardening, the pain in my foot from a small stone in my shoe, the sensation of my legs crossing each other. Those are just some of the very small number of tactile sensations I’m aware of. Besides tactile and pain receptors, our balance receptors and temperature receptors, visual receptors and sound receptors, taste receptors and scent receptors are just busy running like software in the background, processing all the information and deciding if it’s relevant or not relevant, worth paying attention to or not worth paying attention to, salient or not salient.

It’s only when I stop and consciously focus that I become aware of them. The brain can’t cope with all of this sensory stimuli. It’s overwhelming and it doesn’t know which to prioritise. Habituation, then, is the process by which repeated exposure to these sensory stimuli means that the brain learns to ignore them. Someone moving here from the city might notice the number of different birds – the black redstarts, the robins, the chaffinches, the blue tits, the crows, the magpies – but because they are part of my daily lifestyle, I ignore them. Likewise the cars passing. Now it’s only the particularly noticeable that get my attention – those who speed, those with noisy engines, tractors or rapid lorries. Flika is the same – she doesn’t notice the hundreds of cars that pass – or, at the least, she ignores them – yet she will bark at the occasional speeding lorry or noisy tractor. Habituation is the process by which we get used to neutral stimuli, blocking it out to focus only on the novel or the salient. Our initial response or noticing of the stimuli fades, like we don’t hear traffic or fridges or birdsong, or how we can go on a walk and not notice many millions of individual bits of sensory data, focusing only on a dropped pair of gloves or a flower that wasn’t there yesterday. I’m thinking right now of those two tiny plastic contact lenses I’m wearing and how it took me 48 hours to get used to the sensation of them in my eye, and to put them in, though now I don’t think about them at all, for example. I certainly can’t feel them anymore, even if I try to. That’s habituation.

Salience is vital for habituation: our brain is perpetually involved in the process of deciding salience – what is important, what is noticeable, what stands out. Were it not for that process of response fading, everything would remain salient and we would be overwhelmed. For Lidy, my newest canine arrival who’d spent three years in a shelter, she spent a few months acclimating, habituating, deciding on the salient and the not. Now she ignores the traffic, the children playing, the gas powered bird scarers, though she’s still trying to get to grips with some of the sounds of our daily life: the cows, the tractors and the heavy machinery. 

Habituation can be temporary: that’s particularly noticeable for me as we move back to hunting season. I tend to habituate to gunshot through the hunting season and then find after a break that I notice once again the sounds. The same is true following Covid – 19: at first the lack of air traffic was noticeable, then it was the new normal. When air traffic resumed, it was salient again: now it’s the new normal. 

Lack of habituation can temporarily be spontaneously recovered, just like it was in the examples with the planes and gunshot. What we’d become acclimated to, accustomed to, now becomes salient once more.

Most of the habituation we do with dogs is when they are very young. What many people call ‘socialisation’ is in fact habituation. We also need to allow time for our adult dogs to habituate if we move to new environments. This is one reason my canine behaviour consultation form asks if you’ve moved house, taken a holiday or had the dog in kennels recently. And we especially need to allow our newly acquired shelter dogs time to habituate to our homes and our lives. This is especially true if they come from a life much different than the one we’re offering, say for instance from country to town or from a foreign country.

Puppy habituation in itself can be fraught with problems. One thing that is particularly important is how, especially if we are trying to habituate a dog, we can end up sensitising them by accident, putting them into inescapable situations with things they cannot control or exposing them to things that set off innate behaviours like chasing or biting.

This is so true with puppies. Heston, my boy who’s now eight years old, he had a problem with cows when he was about 16 weeks. We’d been walking past them daily for 8 weeks or so, but around this second fear period, he’d started barking at them instead of having habituated to them. Thankfully this was only true of cows, as if he’d become sensitised to other aspects of our daily environment, it would be impossible to live, yet I’ve had clients whose puppies have become sensitised to traffic, to passers-by, to things they see on walks, to gunshots, to the television and so on. Just because you experience it daily does not mean you’ll get used to it.

We should be very mindful of the need for dogs to habituate when we move environment too – especially for dogs who arrive as adult rehomings and very especially for those who arrive from foreign countries. I can’t imagine the sensory overload of arriving in a country where the whole world smells different. We tend to only think of this for those very strong smells – for instance, Brazil to me will always smell of diesel engines and cars, and Belgium always smells of waffles, but imagine that experience for a dog – especially one that arrives from a rural part of a foreign country. It would be something akin to arriving into Akihabara, Tokyo’s high tech electrical district, or into Time Square when you’ve lived in rural Lincolnshire or Wisconsin all your life. Whilst it might be a bit of a shock to the system at first, you could imagine trying to sleep or live among all that ruckus. 

Let’s just have a brief detour to discuss socialisation: this is often used to mean habituation. We talk of socialising our puppies when what we mean is habituating them to noises, trains, planes, buses, cars, people, towns, joggers, cyclists. Socialisation is a subset of habituation, but it is distinct and relates only to experiences that are social, where dogs interact. Because we misunderstand the term socialisation, we focus on puppies interacting with hundreds of individuals, when habituation is actually the more essential skill in my opinion. Imagine growing up thinking you must greet, or that you can greet, every single person you come across. Yet we teach our puppies that this is the case. Habituating our dogs to other dogs and people that they don’t get to interact with is absolutely crucial. On Wednesday, Heston and I were at the vet, and surrounded by little dogs, who Heston loves. If he thought he had the right to interact with them all, who knows what trauma might have followed for those trembling littlies? I needed him to sit just as I do when I’m in a train station or restaurant, only paying attention and interacting to the people I’m with. That means habituating to others around us. Puppyhood ends up being 100% interaction, without preparing our dogs for a life where 99% of their experiences with people and animals won’t involve interaction at all. 

Finally, you hear some trainers talk of habituation as if it is inoculating the young dog against noises, scents and novel stimulation. It is, but remember inoculation is a one-off event – or a small series at best – inoculation not an on-going process, and habituation is not some giant tick list that we can just tick off ‘planes, trains, cars, joggers, cyclists, cows, horses’ and say ‘Done it!’ – it’s a process, not an event. Habituation can be lost. It’s not enough to say, “Well, gosh! I habituated him to horses at eight weeks. What the devil’s got into him?” when your six year old dog is freaked out by horses later. Same for me, if I stop wearing contact lenses. I’m sure if I have a long time without, it’ll feel just as strange as it does when I go back into long, tight trousers after the summer.

How best to habituate? Just the same as with desensitision and counterconditioning which I’ll explore in the next two posts. Start small and easy and slow. Give the dogs the ability to move away or to find a quiet space away from more intense smells and noises. Build up a secure base so they know they can come back to you and check in when they’re feeling unsafe or unsure, and avoid flooding – which I’ll explore in more detail in the final post. Make sure new experiences are safe, are positive, are brief and end on a good note. The worst thing we can do is overdo it.

It also helps to keep a bit of controlled novelty in your dog’s life. I like to do one or two novel walks every week, amply supported by good planning so nothing too dramatic occurs (like the time we ended up in the middle of a Venetian parade, I kid you not!) and treats in case I need to do some additional work on the go. Make sure as your dogs age that they don’t lose a grasp on things they were once habituated to. Sometimes I go and hang out near the vets or the park just because we’ve not done it for a while.

And as we come out of Covid-19 lockdown and society returns to normal levels of smell or sound, understand that your dogs might be finding it a little tricky to adapt. After all, if you’re anything like me, we’ve just had two months with no planes, few cars, no motorbikes, no hunters, few unfamiliar dogs or people on walks and very little change. Now the world is waking up again, it’s tough on our dogs who’d habituated to life. That’s also true for our presence as well: they’ve habituated to having us around. It’s important to introduce them to the new normal gradually and carefully without making it too much of a challenge. We started with a few trips to the supermarket and a bit of time hanging around shopping centre car parks at a distance, choosing some slightly busier walks and going out at times when we’re more likely to encounter the world. Avoid trigger stacking and keep it short, sweet and simple!

If you’re normally used to taking your dog everywhere and you’re moving back to life as normal, remember that where once they might have been used to markets or car boot sales, shops and car parks, crowds and scooters, pushbikes, prams, hoverboards and bicycles, they may not find it as easy to go back to the world at full strength straight away.

Take it easy on your dogs and allow them to take in the world once again. If you’ve got puppies, remember habituation is a process not an event. If you’ve rehomed an adult dog, remember it takes time for them to acclimatise. If you’re taking a dog from another country or environment, remember they may need longer to acclimitise too. And remember that moving house, going on holiday and family change aren’t just stressful for humans: they are for dogs too. Build a resilient dog and make sure you practise.

Next time, I’ll be looking at the second tool in your kit: desensitisation, exploring what it is, what it means and how you do it. Then we’ll move on to counterconditioning before finishing off with a quick look at the dangers of flooding.

should we ignore our dogs’ bad behaviour?

One popular form of advice I often see bandied about on social media relating to those unwanted behaviours is, “Oh, just ignore it. They’ll stop eventually.”

I’m sure there are times that must be true. After all, if it didn’t work, we’d have stopped recommending ignoring behaviour a long time ago. I’m sure, somewhere in the world, ignoring jumping up, pawing, barking, nipping and humping has worked at some point. Perhaps.

But what’s the reasoning behind this?

Sometimes it comes from well-meaning people who aren’t experts in dog behaviour who think that ignoring behaviour is better than rewarding it or punishing it. That it’ll sort of go away on its own. Right now, I’ve got a dog looking under my arm as I type because he thinks it’s dinner time and in lieu of dinner, he wants petting. The nudging is pretty irritating. Should I just ignore it? Tell him off? Give in?

Well, we all know that what gets rewarded gets repeated. Behaviour is a function of its consequences. Somewhere along the line, something has worked to reinforce that behaviour, something fuelling its flames. We definitely don’t want to do that, do we? Do something that keeps that bad behaviour going. Yet we – or the environment – have been. If we hadn’t, the behaviour would have died out long ago. For instance, I was thinking today about my ability to type on a QWERTY keyboard; I use a French AZERTY one which meant relearning touch typing. But my need to type in French was strong. It fanned the flames and my touch typing on a US or UK keyboard has gone extinct. The QWERTY is dead. Reinforced by my need to type in French and do this é and this ç at a drop of a hat, â, I found that behaviour growing. It’s just the same for dogs. When one thing isn’t serving them, it’ll die off. And when it works, they’ll keep doing it.

We know that, right? We know we don’t want that naughty dog behaviour to keep going, so something inside of us is saying “well, stop rewarding it then!”

I think that’s one reason we say to people to ignore bad behaviour.

And we know that punishment is pointless. It just suppresses behaviour temporarily, and it doesn’t get rid of the need that’s driving it in the first place. I’m pretty sure Heston’s stomach is driving his nudging behaviour right now – he’s telling me he’s hungry. Me yelling at him, telling him “No!” or spraying him with compressed air or a water spray won’t remove that need. He’ll still be hungry – he just might not tell me in the future. That might be fine with you if that’s your bag, but we also know that punishment decreases a dog’s trust in us and can result in aggression. I’m very sure if I sprayed him in the face with compressed air for nuzzling my elbow, he might stop doing it temporarily, but my care of him depends on our good relationship and I won’t jeopardise his trust in me. Also, I have another dog who, if she got punished, will just tell me where I can stick my compressed air canister. It wouldn’t be a polite place, either.

Punishment only suppresses behaviour temporarily, increases distance, doesn’t respect a dog’s need and costs us in the long term. Punishment also doesn’t teach us what to do – only what not to. Thus, you could spray me in the face with cold water to stop me from using a QWERTY keyboard but it wouldn’t make me be better at using an AZERTY one.

So we don’t want to punish the behaviour either.

Which brings us back to ignoring it again.

So you can see why some people might recommend ignoring it. And here, with the nudging, it’s worked. He’s gone to lie down, although his needs have not been met. But that has costs too. I’ve ignored what he was telling me (yes, he’s bored – it’s been raining all day – and, like guardian, like dog, he’s turning to boredom eating to fill the day. I promise it will be bountiful with food enrichment toys and some play later to make up for it.) One of the costs is that I’ve not listened to what he needs. That’s not really a great way to build a trusting relationship, is it?

Ignoring behaviour has a scientific name that trainers might use. It’s called an extinction protocol. Unlike suppressing behaviour, when the reinforcers that fuel it stop (like me stroking him or feeding him), behaviour can die off. If you’re good at ignoring things – and you’re consistently good at it – then it can work. I ignored Heston’s early jumping up as a puppy and I did so 100% by reinforcing other behaviours, like stroking him and greeting him on all fours, it really works. It works best when you meet their needs, just in another way. But you’ve got to have nerves of steel.

Why you’ve got to have nerves of steel is because a behaviour that was once reinforced – so there’s something out there that has once worked – it may go through what is known as an extinction burst. What that means in real terms, I’m going to explain.

It takes me back to my days as a school advisor. I once watched a boy who kept misbehaving. I made a little running tally of all the times he tried to disrupt the learning in a 50 minute lesson. He made 150 interruptions, from silly things like noises, right through to repeated coughing, messing with his gloves, trying to melt his gloves (don’t ask!) and it worked out at 3 per minute. An interruption every 20 seconds. Sure, he’d have a burst, like shouting “Miss! Miss! Miss! Miss! Miss!” and then be quiet for a couple of minutes, but that was his average – of the ones I was quick enough to count.

That boy’s behaviour is an extinction burst that comes through trying to ignore it. And do you you know why he kept doing it? Because sometimes it worked. Sometimes he got the teacher’s attention. Sure, that was usually when he did something extreme, nuisance-like or violent – like kicking the boy’s chair in front. The teacher yelled at him. The student got attention. Teachers are in the same boat, not wanting to punish poor behaviour (especially not in front of an inspector, where ordinarily they might have blown a fuse) but also not wanting to reward it with the one thing they know the student wants – attention. We’re stubbornly resistant to giving in. Though we do it. The teacher told him off four times. It was enough to fuel the repeated behaviours. She gave in even though she wanted to ignore it. See what I said? You need nerves of steel. It’s really hard to ignore annoying or unwanted behaviour.

Ignoring behaviour also has other side effects.

Let’s break down the fallout from extinction schedules (a.k.a. ignoring stuff).

  1. It may cause behaviour to increase temporarily.

Heston’s nudging got more insistent before he gave up. The boy in the example never gave up. A client had a foster dog who barked pretty consistently all night for almost two weeks and never gave up – I think they did well to last two weeks before contacting me.

Sure, the behaviour may die off. But if you respond in the way the dog needs you to, you’ve reinforced it and boom – the behaviour is that much harder to remove. You’ve just made your job even tougher. Oh, it gets worse. You’ve also just taught your dog that they need to exhibit much bigger behaviours to get a response. And that doing so will work. You’ve not just made the behaviour less resistant to being erased but you’ve also made it bigger, louder, noiser, last longer or be more dramatic. What that teacher taught that boy was to kick the student’s chair in front, to set fire to his gloves, to punch the boy next to him. Why bother with the small stuff like coughing or putting your hand up when bigger, noisier, louder and more dramatic behaviours get you what you want?

Ta-dah!

Well done!

Trying to ignore it has just made it worse. Wonderful.

2. Behaviour may change shape to get the same response.

Just like the student experimenting with different ways to get his needs met, animals do the same. So my example here was a dog called Nesquik. Sometimes, in kennels, I’ve got to get quick and dirty photos of dogs for the shelter records. There’s not always anyone to hand and often I’m trying to manage a camera as well as manage two off-lead excited dogs. So very occasionally I ignore jumping up if I’m just there for business. After I get a photo, I do give dogs plenty of attention, I promise. But I know the risks. Nesquik moved from jumping up to barking. And when I ignored the barking, he then started dismantling me. Quite literally. Luckily I was wearing clothes, and quite a lot of them. Lesson learned. It’s not necessarily a conscious decision of, “oh, that didn’t work – will try something else!” but for instance if a vending machine is broken, I may give it a bit of a punch and if that doesn’t work, I’m going to give it a wobble. Or if my car doesn’t start, I’ll keep trying to turn it over and then if that doesn’t work, I’ll get out, pop the bonnet and make sure the battery is attached. We try different things when we don’t get the response we want… until we get the response we want. Setting fire to your gloves is just one example of how creative we can be in order to get what we need. Thankfully dogs are lots less complex or inventive.

3. Behaviour may turn aggressive.

When we don’t get what we want or need, it’s frustrating. And if we’re perpetually frustrated, we need an outlet. I’ve seen redirected aggression (the boy in the class turned on his classmate and started punching his arm) and I’ve seen targeted aggression. We tend to think that aggression is only fallout from punishers, but it can be fallout from extinction protocols too.

4. Ignoring behaviour is frustrating

What happened to the teacher? She got frustrated and angry and she caved. What happened to the lady with the foster dog who barked all night? She caved. It makes us angry that we’ve abandoned our plan. It’s frustrating for us as dog guardians, as parents, as teachers. It turns us quickly to using punishers instead because we don’t understand the consequences of extinction protocols. I could quite easily have told Nesquik off or left (negative punishment) to put him in a “Time Out” in the hopes his manners would be better next time. It makes us think less of the dog or the person we’re trying to ignore. I know you can understand how hard that teacher felt she’d tried and how little warmth she felt to that very irritating student without understanding that ignoring his needs was causing it. It makes us lose sight of what we like about the person or animal exhibiting this extinction burst. Heston nudging me is irritating. Me ignoring him is frustrating. He does it more and I get more cross that it’s not dinner time yet… you can see where this goes.

5. Extinction also increases the likelihood of stress responses such as increased drinking or the performance of repetitive or compulsive behaviours.

Ignoring behaviour is supposed to weaken it. It’s supposed to break the cycle. It’s supposed to nip it in the bud.

And it might, in the right circumstances, if we provide an alternative way for them to get the same rewards and if we have nerves of steel.

But mostly, it doesn’t work like that.

Ignoring behaviour runs the risk of causing more of it, of changing to a more persistent and pernicious behaviour to get what is wanted or of causing aggression. Congratulations! You just ordered more of the same, an escalation to much worse behaviours or even aggression. By ignoring that behaviour, the teacher just got more and more and more of it. By ignoring Nesquik, I turned that little spaniely jumping up to say hi into a very frustrated coat-grabbing session. And it without a doubt makes us feel worse about the person or animal exbiting this “stubborn” failure to stop being so bloody annoying.

Basil Fawlty showing us an extinction protocol at work:

https://www.youtube.com/watch?v=78b67l_yxUc

a) Usual behaviour (key turning) which usually works (to start the car) stops working.

b) Target behaviour (key turning) increases, becomes more frequent and becomes more exaggerated in an “extinction burst”.

c) Lack of reward from formerly reinforced behaviour (key turning) causes aggression when it doesn’t work any longer

d) change of behaviour designed to evoke the normal response – in this case, counting to three. Not particularly effective at starting cars, I know. To be fair, that short break might have allowed a flooded engine to clear but even I know it was far too short a wait time!

e) frustration and aggression that is not designed to evoke a response but is a bloody good way of handling it for some people (and animals). And yes, if the car was sentient, I’m pretty sure it wouldn’t like Basil Fawlty right now.

f) pretty sure Basil Fawlty will be heading to the bar for a quick drink to cope with the stress of being put on an extinction schedule. All those compulsive tics and ingrained behaviours just pop right out.

So next time you think of ignoring a behaviour, just remember that this can be some of the fairly predictable fallout of doing so. And you are causing it by ignoring it…

Now as I’ve said, sometimes it can work, although you should always consider the underlying reason that is driving the behaviour. It’s not something I’d ever do, though, with certain types of behaviour, and I’ll explain why. There are certain behaviours that I think we should take a hard pass on ignoring.

The first kind of behaviour where I think we should err on the side of caution is aggression. Now, it’s always complicated and nuanced. Sometimes my dogs will have a little snark at one another. Flika sometimes barks at Heston or growls if he’s in her space because he’s over-excited. I’m not going to be calling out behaviour police for that. I might, however, realise that she is doing this because she is old and he is bouncing Tigger-like in her general vicinity. I could make sure that doesn’t happen. For instance, mealtimes, going out on walks or getting in the car. I’m not ignoring the behaviour, here, I’m consciously making a decision that this is two really sensible dogs who have a good rapport sorting it out peacefully among themselves. I’m not the kind of person to expect dogs to keep it polite and happy all the time. But if her behaviour changes or becomes more frequent, I’ll definitely think of arranging her world better (ie taking bouncing Tigger dogs out of it) so that she doesn’t feel the need to remind him she’s old and doesn’t want bouncing.

Other dog-dog aggression, I don’t ignore. Probably the majority of aggression, to be honest, even low level stuff. You remember how that student started with low level coughing and putting his hand up? That’s the time to intervene. One example with dog-dog aggression where I’d intervene with low level stuff would be that Lidy can be very hard in play and whilst she’s a bit OTT with her very loud play behaviours, there can be moments where it needs an intervention. But to intervene then – at the moment it becomes noteworthy – is too late. She’ll have barreled into Heston, sent him flying, decided that felt really fun to harass another dog and be ready for round 2. I see this so often in young dogs – either puppies or adolescents – who are learning that hassling others can be incredible fun. Prevention, just as it would be with Flika and her old bones, means not letting her get to that point where she’s overaroused. There are two times this happens: at the beginning of their daily hellos, and when Heston is tired. That means noticing when Heston is tired and finding something for Lidy to do instead. It means managing their greetings too.

Always get a trainer or behaviourist in if you can’t cope with it yourself, or if aggression escalates. It is not a time to tinker or try out solutions when you aren’t sure of the consequences, just as most people are not sure of the consequences of ignoring behaviour. I’m sure if we knew it was likely to make it worse, to harden it and make it less likely to fade, or to evoke anger or frustration from both parties, we’d not bother.

So yes, there are nuances and subtleties. There are times when I’ll choose to leave it. In general, though, other than the fairly typical grrs between dogs, I think ignoring aggression is a really, really bad policy. Putting it on an extinction schedule can have real fallout.

For human-directed aggression, it’s absolutely vital it’s not ignored. If that’s owner-directed, that’s especially important. I don’t mean you should stop giving your dog space to eat and rest in peace. I mean that you should address the causes of that growling, barking, snapping or biting and that you should do so the very first time it happens.

For instance, the love of my life, Amigo, got all senior at the end of his life. He’d wander around from bed to bed, half-blind, deaf and disoriented. Once, and only once, I grabbed his collar as he couldn’t see or hear he was about to get into bed with another dog who was growling at him. He nipped me. No harm, no foul. I did wrong and I know it – though I saved him from what might have been a bit of a mauling. But I didn’t ignore what happened and just let it happen again. The next day, I got nightlights in the sockets, I put up x-pens and I limited his ability to get into other dogs’ beds in the middle of the night. Aggression is a message. If we ignore it, we do so at our peril. It will escalate or be used again.

Other times, you might use counterconditioning or desensitisation to help a dog realise it’s actually okay and you are no threat. I do this so often that it’s practically a daily occurrence on my client list. I do it with my own dogs. I did it with Tilly, my guardy little cocker, when she arrived. She would growl if people accidentally got too close to her, and I needed her to know that sometimes that might happen. The first thing I did again was arrange that environment: give her a space where she could be, hers alone. Problem mostly solved. And then every time I got close, I gave her a biscuit and went away. It wasn’t long before my approach wasn’t a threat.

With dogs who are aggressive towards other humans, counterconditioning works there too. If you’ve got a dog who is aggressive towards people – joggers, passers-by, cyclists – then don’t ignore that either. I don’t just hold my breath any more and hope my embarrassment will soon be over. Just this morning, an unexpected jogger came running down the hill as we were on a walk and we all stopped, had a biscuit picnic and carried on once the jogger went away. It’s so familiar a behaviour to my dogs now that they’re actively looking for people and turning back like, “Hey… where’s the picnic?”

We even survive those times when there isn’t a picnic.

But one thing is true – ignoring aggression just means your dog is more likely to use it again if it worked. And that is not something you want, I promise. Don’t ever just hope it will go away.

Since extinction protocols also engender aggression, I also would never use one on its own with an aggressive dog. One example would be that if a dog barks and snaps, it gets the human to go away. If the human stops going away and just stands there, eventually the dog will give up. That’s the theory. Have enough occasions where aggressive behaviour is not reinforced by going away, and I truly mean never, then you could, potentially, theoretically, get rid of it completely. Some training programmes use this method. It’s not one I ever use. One reason for that is the fallout of ignoring behaviour: barking, growling and snarling will get bigger, more frequent or more dramatic before it drops off and the dog gives up; it also runs the risk of escalating to bites. Finally, it also runs the risk of worsening aggression towards anyone near – be they guardian, human or dog. Plus, I’ve got to let the dog run through their whole repertoire of aggression repeatedly in order to move to extinction, facing all those bursts of behaviour until it’s well and truly dead. That can be bloody hard. It’s also tough on the dog – and, since there are other, effective, ethical ways of working – it’s also unethical.

Another reason I don’t ignore aggression is that behaviours that have been ignored on an extinction protocol like this can be easily recovered. It’s a behaviour that has worked for the dog in the past. If they’re in the same circumstances again, even if you think you ignored the living daylights out of it for two years, once it comes back, it finds smooth neural pathways to ease its resurrection. Boom. Two years without aggression and you’ve suddenly got a spontaneous resurgence of the behaviour.

So I don’t ignore aggression. Even if, like Flika and Heston, I choose to acknowledge it, understand it and leave it alone. Leaving it alone for the meanwhile is a decision, but ignoring it is not a decision that I think most of us should make. In fact, I know she hates it when he is excited so I’ve been managing the pair and splitting them up when I’m putting harnesses on and getting bowls out, or putting them in the car. So even that, I’ve not left alone.

Adult aggression is not the only behaviour I never ignore. I also don’t ignore puppy biting. I’ve seen some very, very injurious behaviour recently. All from dogs that you’d expect to be great family dogs – pointers, labradors, golden retrievers. I also know fellow dog trainers who won’t work with malinois who don’t have bite control if they’re older than 8 weeks. Shutting that door after that particular horse has bolted can be really hard. Like it or not, we have to accept that puppies can learn aggression works – that is not a lesson you want them to learn with you, I promise. And we also have puppies who enjoy biting. Maybe it’s a breed thing, but those pointers, labs and goldens are not your usual suspects. As Dr. Ian Dunbar says, your dog will not grow out of those behaviours, they will grow into them. It very quickly becomes a habit.

Whilst there is well-meaning advice like “Be a tree” or “Be a statue” for puppies who nip or bite, I think this can really fail. And when it does, it’s spectacular. Yes, children and certain nervous flappy adults set off a frenzy in young dogs and reminding them to be calm around dogs can help. That’s a time that being a statue can help.

But there are a number of things that need to happen with young bitey dogs. One is they need more rest, more enrichment, more mental entertainment and shorter bursts of physical activity. One main reason puppies bite is that they lose bite inhibition when they’re overaroused and boom, they realise they LOVE biting. You’re a great squeaky toy. A live one. And you keep coming back. And you give biscuits. How Wonderful!

You can read my full guidance on puppy biting here. I stand by this. I really don’t think ignoring it works. I think using negative punishment and putting them in Time Out or removing ourselves is not an efficient or humane thing to do with a young dog. Again, though, ignoring the behaviour will evoke more of it, will make it bigger, faster, more frequent or more dramatic and it may cause a lot of frustration that a young dog is not able to cope with. So yes, if your flapping or your children’s nervous energy is causing your Aussie Heeler to break out into herding them like cattle, by all means encourage your children to be less exaggerated. But it’s really hard for kids to ignore dogs, and it’s hard for puppies to be ignored.

Other, slightly less injurious behaviours like jumping up, humping and barking at you benefit also from you working with a trainer or behaviourist to identify what’s keeping that behaviour alive and to help you overcome them. Ignoring it may or may not work and what they’re designed to do is less likely to spill over into aggression in my opinion. If barking at you is to get your attention (rather than to warn you not to get any closer) then barking and jumping up are less likely to spill over into biting because they’re attention-seeking behaviours or contact behaviours. But some dogs do like to get contact in that way… so it’s still a potential fallout. Jumping up is also not good when you’re a 50kg person and you’ve got a 50kg dog. The same with pulling or humping. In all honesty, I’m hard pushed to think of a circumstance in which I’d honestly prescribe ignoring behaviour as a training approach…

So what can you do? First, seek out a qualified behaviourist or trainer who can perform a functional analysis. If they can’t, give them a wide berth. Ask them what intermittent reinforcement is and what differential reinforcement is, too. If they can’t explain in ways you understand, give them a wide berth too. When you’ve got trainers who know how best to change behaviour in a technical way, then they’ll go forward in predictable ways: making sure the dog’s underlying motivation is well met, making sure the dog is healthy through vet referral if necessary (see how Flika’s growling and Heston’s lack of tolerance of Lidy’s large play behaviour are both caused by pain? Just saying…. ), making sure that you can arrange the world differently to help you stop behaviour before it starts or other approaches like teaching the dog a different behaviour or making them feel better about the world at large.

Of course, ultimately, we do put aggressive behaviour on an extinction schedule. The first thing I said to Miss Bitey Lidy was “this is the last time you’re ever going to need to use these behaviours” – that is an extinction schedule of a sort. But through arranging her world more carefully, through counterconditioning, through careful work and through teaching her what to do instead to get the same result (like come touch my hand to tell me you’re not going to be coping in two minutes) then you can use an extinction protocol. It’s different because I’m not ignoring behaviours. They just don’t occur. She has other stuff to do instead of biting or stealing people’s handbags. But I’m not ignoring it. I don’t walk her past fields of cows and ignore her attempts to attack them. She is never going to grow out of those behaviours without other stuff going on. In fact, she just gets better at trying to attack things and more sensitised to doing it.

There are of course lots of ifs and buts. On the whole, though, you hopefully can see now why I don’t ignore puppy biting and I don’t ignore aggression. I also don’t ignore attention getting behaviours. A good behaviourist will certainly be able to work with you on a replacement behaviour. Amigo was a very soulful attention seeker – nudger of arms and pawing with his big old feet. Teaching a chin rest is just one example of how I taught him how to get his own needs met in a much less disruptive way. Replacement behaviours that get the same reinforcers are just excellent.

Having dogs who know how to ask nicely for attention, for food, for love, for touch, for play, for safety or for you to go away… well those are dogs who live with us harmoniously and get their own needs met. I think that’s my final line on why I don’t ignore behaviours: clearly there is something the dog needs or wants and to just ignore it as if they’re an irritation, well, that’s just unkind in my view. Yes, there are velcro dogs who need to learn how to cope without being stuck to you. No, you don’t have to give in to their every need. No, it’s not about being at the dog’s beck and call or “giving in”. I didn’t give in to Heston and his arm nudging (which stopped half way through this post when I got up to sort out dinner and made sure he had his favourite sausage-stuffed snake to keep him busy on a boring day) because that way madness lies. Tomorrow, he’d be up at 5am needing breakfast, then hungry by 3.30pm and so it would continue.

So next time you feel tempted to ignore a behaviour in the hopes that it will go away, I hope you reflect on what the behaviour is designed to do. I hope too you realise the down sides of ignoring it – especially frustration and aggression – and those extinction bursts. If you’ve got a thorny problem with an unwanted behaviour and you’ve tried all sorts, including ignoring it, but to no avail, make sure you find a professional who can help.